Accenture Ottawa Community Consulting Program
AI ENABLEMENT LEAD, STUDENT CONSULTANTPart of a student consulting team exploring how AI could support employment counsellors, including a multi-agent prototype and an adoption roadmap.
This was a pro bono engagement through Accenture's Ottawa Community Consulting Program. We worked with a nonprofit employment services organization, exploring where counsellors were spending time and how AI might help with parts of their work.
Our team developed a prototype using n8n and Azure OpenAI to process intake information, identify relevant jobs and certifications, and generate recommendations for counsellors to review. My focus was the AI workflow itself, including the agent instructions, structured outputs, and the checks between steps.
Alongside the prototype, we worked on local labour market research, youth personas, and a roadmap covering privacy, human oversight, and what adopting a system like this would actually involve. It remained a prototype and wasn't deployed.
What I liked about this engagement was that building the prototype was only one part of it. We also had to think about whether it would be useful for the people working with it and what the organization would need before putting something like it into practice.